All sales are final. Due to the hygienic and personal care nature of our products, we do not accept returns, refunds, or exchanges under any circumstances, including change of mind, incorrect shade selection, or dissatisfaction with product performance. Please ensure all product details are reviewed before placing your order.
If your item arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery at glowveaproducts@gmail.com with your order number and clear photos showing the issue and packaging. While we will evaluate each case individually, we do not guarantee a refund or replacement.
For EU customers, the 14-day right to cancel under the Consumer Rights Directive does not apply to cosmetic or personal care items once opened or used. By placing an order with Glowvéa, you agree to these terms.
